Our Approach to Hearing CareThe HearBest Optimization Method™
Clarity. Confidence. Connection.™
Customized Care. Expert Precision. Life-Changing Results.
All HearBest professionals are trained in the HearBest Optimization Method™ by audiologist Dr. Judy Olson, ensuring personalized hearing care at every HearBest clinic in Indiana. Developed by Dr. Olson, the method combines technical expertise with a personal approach to address your individual hearing needs and tinnitus management.
Watch: Dr. Judy Olson explains the HearBest Optimization Method™
🏆 5× Best of the Wabash Gold Winner 2022–2026 · View Awards →
A framework for better hearing in real life
The HearBest Optimization Method™ is the framework our team follows to deliver personalized, evidence-based hearing care from the first appointment through long-term support. It includes comprehensive evaluation, personalized treatment planning, precision fitting and optimization, and ongoing care designed to help patients achieve better hearing performance in real life.
Exceptional service does not happen by accident. The HearBest Optimization Method™ shapes every part of the patient journey — scheduling, evaluation, treatment planning, technology fitting, follow-up care, and long-term support.
- 1Scheduling
- 2Evaluation
- 3Treatment planning
- 4Technology fitting
- 5Follow-up care
- 6Long-term support
Pioneered by Dr. Judy Olson, the HearBest Optimization Method™ is the standard approach at HearBest clinics for providing personalized hearing care.
Meet Dr. Judy Olson →Hearing, tinnitus and balance care, start to finish
Every visit starts with a complimentary consultation. From there, our audiologists and hearing specialists diagnose what’s going on and build a treatment plan around how you live, then stay with you for adjustments, cleanings and repairs.
Hearing Tests
A diagnostic hearing evaluation that identifies the type and degree of hearing loss, explained in plain language, with recommendations built around the situations that are hardest for you. Same-week appointments are often available.
Learn about hearing tests
Hearing Aid Evaluations & Fittings
Compare Oticon, Phonak, Signia, Starkey and Widex side by side, then get your hearing aids fitted and verified with Real Ear Measurement using the HearBest Optimization Method™.
Explore hearing aid evaluationsTinnitus Relief
Personalized tinnitus evaluations and treatment plans, including tinnitus-specific hearing aid programming, sound therapy and access to a Cognitive Behavioral Therapy program, even if you don’t have hearing loss.
See tinnitus treatment
Vestibular & Balance
Diagnosis and treatment for dizziness, vertigo and balance disorders, with VNG and VEMP vestibular testing and canalith repositioning treatment at our Balance Clinic.
Learn about balance careEarwax Removal
Professional earwax removal when a blockage builds up or won’t clear on its own, which can muffle hearing, cause discomfort and keep hearing aids from working as they should.
Learn about earwax removalWalk-In Hearing Aid Service
Stop by any HearBest clinic during open hours for quick help with your hearing aids, whether or not you bought them from us.
- Cleaning & maintenance
- Wax trap & dome changes
- Troubleshooting & quick fixes
- Bluetooth & app help
More ways we help
5× Best of Wabash Gold, 1,500+ five-star reviews
We believe these recognitions are the direct result of the HearBest Optimization Method™, our systematic approach to helping patients hear better, stay connected and live more confidently. See the awards.
Our care team offers a full range of services
We provide full service to both new and existing hearing aid wearers, from your first hearing test to lifelong care. See our complete list of hearing and audiology services.
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Hearing tests
Comprehensive exams that explain what’s going on with your hearing.
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Hearing aids
Fittings from all five major brands, plus repairs and programming.
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Tinnitus relief
Help for ringing or buzzing, with the latest treatment options.
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Balance & dizziness
Vestibular testing and care at our Lafayette – South clinic.
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Earwax removal
Safe, professional removal when wax builds up or blocks the ear.
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Walk-in help
Quick hearing aid cleaning, parts and fixes, no appointment needed.
★★★★★
“HearBest continues to be the best. Even after you’ve paid for your hearing aids, the staff is dedicated to making sure they’re functioning properly.”
What patients say about us
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