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Frequently Asked Questions* (FAQs)
*For specific location information and to schedule your consultation, visit HearBest.com/locations or call us at (317) 973-7109. Our team is ready to help you begin your journey to better hearing.
Provider Specialties l Initial Consultation & Evaluation l Treatment & Technology l Cognitive Health & Brain Function l Tinnitus Treatment l Insurance & Financial l The HearBest Difference l Ongoing Care & Support l Special Situations l Technology & Connectivity l Lifestyle & Family Impact l Need Us To Call You? l Additional Information
PROVIDER SPECIALTIES:
What are your providers' qualifications?
Our providers include doctors of audiology and certified hearing instrument specialists who undergo extensive training in the HearBest Optimization Method. Each provider is chosen for their expertise and commitment to exceptional guest care. Schedule a consultation at (317) 973-7109 to meet our specialists.
What experience do your providers have with complex cases?
Our providers specialize in the medical treatment of hearing loss and tinnitus. Each provider has extensive experience managing complex hearing and tinnitus cases using advanced diagnostic tools and the HearBest Optimization Method. Each specialist receives ongoing training to handle challenging situations effectively.
How do your providers stay current with advancing technology?
Our providers participate in regular professional development and receive ongoing training from industry experts in the latest hearing technologies and treatment methods. This commitment ensures you receive the most current and effective care available.
Do your providers have experience with pediatric hearing care?
Yes, we have extensive experience in pediatric hearing care and will perform diagnostics on all ages; however, our clinic focuses on treating the hearing needs of individuals above the age of 13.
What makes HearBest providers different from other hearing specialists?
Our providers are expertly trained by Dr. Judy Olson in her exclusive HearBest Optimization Method, combining technical expertise with a deeply personal approach to care. We focus on long-term outcomes and building lasting relationships with our guests.
INITIAL CONSULTATION & EVALUATION:
What happens during the first appointment?
Your initial consultation includes a comprehensive hearing evaluation and detailed discussion of your lifestyle needs, which could include cognitive screening. We use advanced diagnostic technology to create a complete picture of your hearing health.
How long does an evaluation take?
A comprehensive evaluation typically takes about 60-90 minutes, allowing time for thorough testing and discussing your results. This ensures we understand your unique needs and can develop an effective treatment plan.
What should I bring to my first appointment?
Please bring your identification, insurance information, a list of current medications, and any previous hearing test results if available. Most importantly, we encourage you to bring a family member or friend to help gather information.
Do I need a referral from my doctor?
While referrals are welcome, they're not required. You can schedule a consultation directly by calling (317) 973-7109.
What tests are performed during the evaluation?
Our comprehensive evaluation includes pure-tone audiometry, speech understanding tests, tympanometry, and cognitive screening. We use state-of-the-art equipment and the HearBest Optimization Method for precise, accurate results.
TREATMENT & TECHNOLOGY:
What types of hearing solutions do you offer?
How do you determine which hearing aid is right for me?
What brands do you work with?
Do you offer invisible hearing aids?
How often do hearing aids need to be replaced?
COGNITIVE HEALTH & BRAIN FUNCTION:
How does hearing loss affect brain health?
Can hearing aids improve memory?
What's the connection between hearing loss and dementia?
How quickly should I address hearing loss to protect brain health?
TINNITUS TREATMENT:
What treatment options do you offer for tinnitus?
We provide comprehensive tinnitus management using the HearBest Optimization Method and the ONLY FDA-approved treatment for tinnitus, including sound therapy and advanced hearing technology. Our approach is customized to your specific tinnitus experience.
Can tinnitus be cured?
While there's no single cure for tinnitus, our proven treatment methods can significantly reduce its impact on your life. Many guests (90%) report substantial relief through our comprehensive management approach.
What causes tinnitus?
Tinnitus is a symptom of neurological disorder. Tinnitus can result from various factors including hearing loss, noise exposure, medications, damage or medical conditions. Our thorough evaluation helps identify underlying causes and develop effective treatment strategies.
How do you measure tinnitus severity?
We use advanced diagnostic tools to measure tinnitus and it’s impact on your life. This precise assessment guides our treatment recommendations.
Does stress affect tinnitus?
Yes, stress can significantly impact tinnitus perception. Our comprehensive treatment approach includes stress management strategies and lifestyle modifications.
INSURANCE & FINANCIAL:
Do you accept my insurance?
We work with most major insurance providers and will verify your benefits prior to treatment. Contact us at (317) 973-7109 to discuss your specific coverage.
What payment options do you offer?
Are hearing aids covered by insurance?
What's included in the treatment cost?
Do you offer payment plans?
THE HEARBEST DIFFERENCE:
What makes HearBest different from other providers?
Why should I choose HearBest over online or big box retailers?
What technology do you use for fitting hearing aids?
How do you ensure quality care?
What kind of follow-up care do you provide?
ONGOING CARE & SUPPORT:
How often do I need follow-up appointments?
What happens if my hearing aids need repairs?
Do you offer remote support?
How do I maintain my hearing aids?
We provide thorough instruction on daily care and maintenance. Regular professional cleaning and check-ups help ensure optimal performance.
What if my hearing changes over time?
SPECIAL SITUATIONS:
Can you help with hearing protection?
Do you work with Veterans?
Can you help with severe hearing loss?
What about hearing in noisy environments?
Do you offer solutions for single-sided deafness?
TECHNOLOGY & CONNECTIVITY:
Can hearing aids connect to my phone?
Are your hearing aids rechargeable?
Can I control my hearing aids with my smartphone?
Do you offer telehealth services?
What about TV streaming?
LIFESTYLE & FAMILY IMPACT:
How do I help a family member with hearing loss?
Will hearing aids help me at work?
How do hearing aids affect exercise and sports?
Can I wear hearing aids while swimming?
How do hearing aids impact social activities?
NEED US TO CALL YOU?
Your hearing health affects those who care.
Complete the form below and we’ll call you ASAP!
Watch a video from our founder, Dr. Judy Olson.
Additional Information:
For specific location information and to schedule your consultation, visit HearBest.com/locations or call us at (317) 973-7109. Our team is ready to help you begin your journey to better hearing.